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Find answers for buyers and suppliers, understand inquiries and shipping terms, and get the support you need to trade confidently on OdoPhaat.com.
FAQs
Marketplace Help
Browse quick answers for buyers, suppliers, and account support.
Inquiries and Shipping Help
Key guidance for quotations, export terms, and marketplace communication.
How does the RFQ process work?
Submit your product requirements, quantity, destination country, and timeline. Relevant suppliers can review the request and respond with quotations.
What should I include in an inquiry?
Share product specifications, target quantity, packaging needs, destination port, compliance requirements, and expected delivery timeline for faster responses.
What does MOQ mean?
MOQ stands for minimum order quantity. It is the smallest quantity a supplier is willing to produce or sell for a specific product.
What is FOB shipping?
FOB means Free On Board. The supplier delivers goods to the named port, and the buyer generally takes responsibility from that point onward.
What is CIF shipping?
CIF means Cost, Insurance, and Freight. The supplier typically covers the cost, insurance, and freight to the destination port, subject to agreed terms.
How quickly should suppliers reply?
Prompt replies build trust. Suppliers should respond as quickly as possible with clear pricing, lead times, and export details to improve buyer confidence.
Contact Support
Need more help? Reach out for buyer support, supplier onboarding questions, account assistance, or export inquiry guidance.